Privacy Policy
At RefurbishTechs, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.
Remember that your use of RefurbishTechs’ Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.
What this Privacy Policy Covers
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.
Personal Data We Collect
The following chart details the categories of Personal Data that we collect and have collected over the past 12 months:
| Category of Personal Data | Examples of Personal Data We Collect | Third Parties With Whom We Share This Data |
| Profile or Contact Data | First and last name, email, phone number, mailing address, unique identifiers (such as passwords). | Service Providers, Advertising Partners, Analytics Partners, Business Partners, Parties You Authorize. |
| Payment Data | Payment card type, last 4 digits of payment card, billing address, phone number, and email, banking info. | Service Providers (specifically our payment processing partner, currently Stripe, Inc.). |
| Commercial Data | Purchase history, consumer profiles, records of personal property. | Service Providers. |
| Online Identifiers | Unique account names/passwords, other unique personal or online identifiers. | Service Providers. |
| Device/IP Data | IP address, device ID, domain server, type of device/operating system/browser used to access Services. | Service Providers. |
| Web Analytics | Browsing or search history, web page interactions, referring webpage/source. | Service Providers. |
| Social Network Data | Email, phone number, username, IP address, device ID, social media profile. | Service Providers, Advertising Partners. |
| Consumer Demographics | Age / date of birth, zip code, gender. | Service Providers. |
| Geolocation Data | IP-address-based location information. | Service Providers. |
| Sensory Data | Photos, videos, or recordings of your environment. | Service Providers. |
| Voluntary Information | Identifying information in emails or letters you voluntarily send us. | Service Providers. |
Categories of Sources of Personal Data
We collect Personal Data about you from the following categories of sources:
-
Directly From You: When you create an account, complete a transaction, fill out free-form text boxes, submit reviews, or contact us via email.
-
Automatically Collected: Through tracking tools like Cookies, location-enabled browsers, or technical background applications transmitting information to provide updates or alert notices.
-
Third Parties: Vendors (analytics, customer support, lead generation tools), Advertising Partners (marketing and promotional metrics), and Social Networks (if you connect your social media profiles to our platform).
Our Commercial or Business Purposes for Collecting Personal Data
-
Providing and Improving the Services: Creating accounts, processing transactions via Stripe, resolving bugs, running internal analytics, and testing product development.
-
Marketing the Services: Showing interest-based or online behavioral advertising and optimizing product suggestions.
-
Corresponding with You: Answering your direct inquiries and updating you according to your communications preferences.
-
Legal and Security Enforcement: Fulfilling legal requirements, defending against fraud, protecting user safety, and enforcing our agreements.
Our Commitment: We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you active notice.
How We Share Your Personal Data
We disclose your Personal Data to the categories of service providers and other parties listed below:
-
Service Providers: Hosting, technology, customer support, and fulfillment/delivery operations vendors.
-
Payment Processors: Managed securely via Stripe.
-
Advertising & Analytics Partners: Ad networks, Google Analytics, Mixpanel, and Hotjar to observe trends and measure campaign effectiveness.
-
Business Transfers: If RefurbishTechs undergoes a merger, acquisition, or bankruptcy, your data may be transferred to a third-party successor.
Tracking Tools, Advertising, and Opt-Out
The Services use cookies and similar technologies (collectively, “Cookies”) to recognize your web browser, tell us how and when you visit our site, and operate our platform smoothly.
-
Essential Cookies: Required to log into secure areas of our Services.
-
Functional Cookies: Used to remember your choices (like language or region preferences).
-
Performance/Analytical Cookies: Services like Google Analytics, Mixpanel, and Hotjar process data on user behavior. You can opt out of Google Analytics cookies via Google’s Opt-out Page
or Hotjar’s Settings. -
Retargeting/Advertising Cookies: These collect data to serve relevant, interest-based ads.
We comply with the Digital Advertising Alliance (DAA) Self-Regulatory Principles for Online Behavioral Advertising. To opt-out of targeted advertising across participating organizations, visit Network Advertising Initiative
Data Security and Retention
We seek to protect your Personal Data using appropriate physical, technical, and organizational security measures. However, please be aware that no method of transmitting data over the internet is completely secure.
We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services, fulfill legal obligations, or resolve disputes.
Changes to this Privacy Policy
We are constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time. We will alert you to any changes by placing a notice on the RefurbishTechs website, sending you an email, or by other clear communication methods. If you use the Services after changes have been posted, it means you agree to all of the changes.
Contact Information
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, or your choices and rights regarding such collection and use, please visit our contact page: